WorldXRide Privacy Policy

---

General Privacy Policy Effective Date: October 2024

---

Table of Contents

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Legal Basis for Processing
5. Sharing and Disclosure of Information
6. International Data Transfers
7. Data Security
8. Data Retention
9. Your Rights and Choices
10. Cookies and Similar Technologies
11. Third-Party Services
12. Children’s Privacy
13. Changes to This Privacy Policy
14. Contact Information

---

1. Introduction

WorldXRide (“Company“, “we“, “us“, or “our“) is committed to protecting your privacy. This General Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, use our mobile applications (“Apps“), or interact with our Services.

2. Information We Collect

2.1. Personal Information

We may collect the following personal information:

• Identification Data: Name, date of birth, gender.
• Contact Information: Email address, phone number, postal address.
• Authentication Data: Username, password, security questions.
• Financial Information: Payment card details, bank account information.
• Government IDs: Driver’s license, national ID, passport numbers.
• Profile Data: Profile picture, preferences, feedback, and survey responses.

2.2. Usage Data

• Device Information: IP address, device identifiers, operating system, browser type.
• Log Information: Access times, pages viewed, links clicked.
• Location Data: GPS data, geolocation, and other sensor data from your device.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use your information for various purposes, including:

3.1. Service Delivery

• Account Creation: To register and manage your account.
• Service Provision: To facilitate transportation and delivery services.
• Payment Processing: To process transactions and send receipts.

3.2. Communication

• Transactional Messages: Updates on your bookings, payments, and account status.
• Promotional Communications: Marketing messages about new services, offers, and events.
• Customer Support: To respond to inquiries, provide support, and improve services.

3.3. Personalization and Analytics

• Personalization: To tailor content and recommendations.
• Analytics: To understand usage patterns and improve our Services.
• Safety and Security: To ensure the safety of our Users, including detecting and preventing fraud.

3.4. Legal and Compliance

• Legal Obligations: To comply with legal requirements and respond to lawful requests.
• Enforcement: To enforce our Terms and other agreements.

4. Legal Basis for Processing

Our processing of your personal data is based on:

• Consent: When you have given explicit consent for specific purposes.
• Contractual Necessity: Processing is necessary for the performance of a contract.
• Legal Obligations: Compliance with legal and regulatory obligations.
• Legitimate Interests: For purposes such as fraud prevention and network security.

5. Sharing and Disclosure of Information

5.1. With Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as:

• Payment Processors
• Cloud Storage Providers
• Data Analytics Services
• Marketing Partners

5.2. With Other Users

• Riders and Drivers: Sharing necessary information to facilitate services (e.g., names, locations, contact information).

5.3. Legal and Regulatory Authorities

We may disclose your information:

• Compliance: To comply with legal processes, subpoenas, or court orders.
• Protection: To protect the rights, property, or safety of WorldXRide, our Users, or the public.

5.4. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred.

6. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place to protect your data.

7. Data Security

We implement robust security measures to protect your personal information, including:

• Encryption: Data encryption during transmission and at rest.
• Access Controls: Restricted access to personal data.
• Monitoring: Regular security assessments and monitoring for vulnerabilities.

Despite our efforts, no security measures are entirely foolproof.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this General Privacy Policy, or as required by law.

9. Your Rights and Choices

9.1. Access and Correction

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.

9.2. Deletion

• Right to Erasure: You may request deletion of your personal data under certain circumstances.

9.3. Objection and Restriction

• Right to Object: You may object to processing your data for direct marketing or other legitimate interests.
• Right to Restrict Processing: You may request to limit the processing of your data.

9.4. Data Portability

• Right to Data Portability: You may request to receive your personal data in a structured, commonly used format.

9.5. Withdrawal of Consent

• Right to Withdraw Consent: You may withdraw your consent at any time where processing is based on consent.

9.6. How to Exercise Your Rights

• Contact Us: Submit requests via email at [email protected].
• Verification: We may need to verify your identity before processing your request.

10. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Authenticate Users
• Remember Preferences
• Conduct Analytics
• Deliver Targeted Advertising

10.1. Types of Cookies

• Essential Cookies: Necessary for the functioning of our Services.
• Performance Cookies: Collect information about how you use our Services.
• Functional Cookies: Remember your preferences and settings.
• Advertising Cookies: Deliver ads relevant to your interests.

10.2. Managing Cookies

• Browser Settings: You can manage or disable cookies through your browser settings.
• Opt-Out Tools: Use industry opt-out tools for interest-based advertising.

11. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

12. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this General Privacy Policy periodically. We will notify you of significant changes by updating the “Effective Date” and posting a notice on our Services.

14. Contact Information

If you have any questions or concerns about this General Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: WorldX Multiverse Asto Ltd, 123 Business Avenue, Lagos, Nigeria.